Concept page by MPath. Not an official Correct Cooling website.
Correct Cooling

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How the demo works

MPath built a demo for Correct Cooling: a phone line, website chat, a request form, follow-up texts and a dashboard. Here is what each part does, step by step.

The demo line and the chat are off right now. They turn on when you say go. Then you can try every step below on your own phone, and the demo runs for 7 days.

  1. Text the demo line

    Do this
    Text the line with something like "My AC is blowing warm air."
    What happens
    The assistant asks four short questions, one at a time: what the system is doing, the kind of home, the ZIP, and how soon. Then it sends a recap.
  2. Call and hang up

    Do this
    Call the line and hang up before anyone answers.
    What happens
    A text comes back to say sorry we missed your call, and asks what you need.
  3. Call and answer

    Do this
    Call the line and answer the assistant's questions.
    What happens
    The assistant reads your answers back. A text follows the call.
  4. Fill in the form

    Do this
    Open the demo page and fill in the request form.
    What happens
    A thank you shows on the page, and a text arrives on your phone.
    See the form
  5. Chat on the demo page

    Do this
    Open the demo page and tap the chat button in the corner.
    What happens
    It's the same assistant you texted. It asks the same questions, then offers the first open estimate time and books it.
    Open the demo page
  6. Follow-up texts

    Do this
    Send a request and then don't reply.
    What happens
    Short follow-up texts go out over the next week, and they stop the moment you reply.
  7. Watch it on the dashboard

    Do this
    Open the sample dashboard.
    What happens
    You see leads, where they came from, which ad or post sent them, and what got booked. It shows a sample month until you go live.
    Open the dashboard
  8. See the sample posts and ads

    Do this
    Open the samples page.
    What happens
    You see how posts and ads would sound for Correct Cooling, with your own job photos. Nothing there has run.
    Open the samples

Anyone can reply STOP to end the texts.

What you would see

Each request makes a note with the answers and a task to follow up. The person who asked gets a text back, and the lead shows on the dashboard.